Welcome to the Ask.com Help Center

At Ask.com, our millions of users are our friends - that means it's our duty to provide the best answers possible. If you're having trouble finding answers, help is here. After all, isn't that what friends are for? Get started by choosing the Ask.com product above, or feel free to browse the most popular topics below.

Q&A Community – A Message to Our Users

As you may have heard, Ask.com will no longer offer the Q&A Community feature or mobile app as of July 1, 2015. There’s no action required of you at this time, but if you have questions, please visit our detailed FAQ for more information on this change.

We hope you will continue to come to Ask.com when curiosity piques and you’re looking for an answer, and follow us along our journey of building out Ask as a premier publisher of the best Q&A content out there!

Take me back to the Q&A Community

Mobile App – A Message to Our Users

As you may have heard, Ask.com will no longer offer the Q&A Community feature or mobile app as of July 1, 2015. There’s no action required of you at this time, but if you have questions, please visit our detailed FAQ for more information on this change.

We hope you will continue to come to Ask.com when curiosity piques and you’re looking for an answer, and follow us along our journey of building out Ask as a premier publisher of the best Q&A content out there!

Take me back to the Q&A Community

Ask Toolbar Help

Need help figuring out how to best use - or remove - our browser toolbar? Have no fear, help is just a click away.

How do I change my username in the Ask.com Q&A Community?

To change your username, please contact Eric with the following information:

  • Your current username
  • The email address your account is registered with
  • Two or three suggestions for a new username.

Please make sure any name you choose is within the Community Guidelines, and keep in mind that Ask.com now has over a million registered users, so it's time to be creative when coming up with a new username.

Usernames at Ask.com may contain between 3 and 20 numbers, letters and underscores. No other characters may be used. Also, people who make frequent username change requests may find their requests denied, so be sure to come up with a username you can live with for the long run.

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Topic Information
  • Topic #: 30015-67
  • Date Created: 08/29/2012
  • Last Modified Since: 12/03/2012
  • Viewed: 19614