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At Ask.com, our millions of users are our friends - that means it's our duty to provide the best answers possible. If you're having trouble finding answers, help is here. After all, isn't that what friends are for? Get started by choosing the Ask.com product above, or feel free to browse the most popular topics below.

Q&A Community Help

Have a question about our community guidelines and policies? Or simply trying to figure out the best way to get the most out of connecting with fellow Ask.com users in our growing Q&A community? We've got you covered.

Mobile App Help

Have a burning question while on the go? Ask.com's mobile apps for iOS and Android are the perfect way to get the answers you need, any time, any place. And we're here to make sure these apps are working, well, perfectly. Let's get started.

Ask Toolbar Help

Need help figuring out how to best use - or remove - our browser toolbar? Have no fear, help is just a click away.

Why can't I remove the Ask default homepage from my browser?

A number of other browser add-on products (made by other companies) bundle and offer Ask search tools during installation of their products. This includes the Ask default homepage or new tab page, and if not declined at the time of installation, that setting will be changed in your browser.

Normally, this is easily fixed by changing your default homepage or new tab setting back to whatever you'd like it to be. These articles explain how:

Ask.com is my default home page or search engine in Google Chrome. How do I change it?

Ask.com is my default home page or search engine in Firefox. How do I change it?

Ask.com is my default home page or search engine in Internet Explorer. How do I change it?

If you have installed a Mindspark browser toolbar (with search results powered by Ask), you may need to change settings within that product or remove it altogether in order to return to your previously set homepage. This article has more information about that.

If you installed iMesh or iLivid (or another Bandoo Media Product), you might have somehow acquired an old installer that contained a bug setting our homepage even after the Bandoo program has been removed. If so, this article contains a solution.

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Topic Information
  • Topic #: 30015-153
  • Date Created: 07/16/2013
  • Last Modified Since: 04/14/2015
  • Viewed: 1037740