Welcome to the Ask.com Help Center

At Ask.com, our millions of users are our friends - that means it's our duty to provide the best answers possible. If you're having trouble finding answers, help is here. After all, isn't that what friends are for? Get started by choosing the Ask.com product above, or feel free to browse the most popular topics below.

Q&A Community Help

Have a question about our community guidelines and policies? Or simply trying to figure out the best way to get the most out of connecting with fellow Ask.com users in our growing Q&A community? We've got you covered.

Mobile App Help

Have a burning question while on the go? Ask.com's mobile apps for iOS and Android are the perfect way to get the answers you need, any time, any place. And we're here to make sure these apps are working, well, perfectly. Let's get started.

Ask Toolbar Help

Need help figuring out how to best use - or remove - our browser toolbar? Have no fear, help is just a click away.

How can I unsubscribe from Ask.com email announcements?

There are two ways to unsubscribe. The first is easy! At the bottom of each email from Ask.com, you'll find an "unsubscribe" link. Click it, answer a couple of basic questions to confirm your intent, and you'll then be opted out of all Ask.com emails.

The second way is via the Settings for your Ask.com Community account. After logging in to the web site, click Settings in the upper right corner; just below your email address is a checkbox. Uncheck it, save your changes and you'll be unsubscribed from our emails.

Mobile app users need to complete these changes via a web browser or directly from the email, as there is no in-app mechanism to unsubscribe.

Note: unsubscribing from Ask.com emails means that you'll also no longer receive the password reset email. So if you should need it, contact us to be temporarily resubscribed to that particular email function.

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Topic Information
  • Topic #: 30015-121
  • Date Created: 12/17/2012
  • Last Modified Since: 01/23/2013
  • Viewed: 7048