Welcome to the Ask.com Help Center

At Ask.com, our millions of users are our friends - that means it's our duty to provide the best answers possible. If you're having trouble finding answers, help is here. After all, isn't that what friends are for? Get started by choosing the Ask.com product above, or feel free to browse the most popular topics below.

Q&A Community – A Message to Our Users

As you may have heard, Ask.com will no longer offer the Q&A Community feature or mobile app as of July 1, 2015. There’s no action required of you at this time, but if you have questions, please visit our detailed FAQ for more information on this change.

We hope you will continue to come to Ask.com when curiosity piques and you’re looking for an answer, and follow us along our journey of building out Ask as a premier publisher of the best Q&A content out there!

Take me back to the Q&A Community

Mobile App – A Message to Our Users

As you may have heard, Ask.com will no longer offer the Q&A Community feature or mobile app as of July 1, 2015. There’s no action required of you at this time, but if you have questions, please visit our detailed FAQ for more information on this change.

We hope you will continue to come to Ask.com when curiosity piques and you’re looking for an answer, and follow us along our journey of building out Ask as a premier publisher of the best Q&A content out there!

Take me back to the Q&A Community

Ask Toolbar Help

Need help figuring out how to best use - or remove - our browser toolbar? Have no fear, help is just a click away.

Request Support

You can submit your question or issue to a service representative through the methods listed below.
  • How can we help you use Ask.com?Submit a trouble ticket to our service representatives. You can track the status of your ticket in My Support.
  • Submit FeedbackTell us what you think of our online support and how we can improve it.
  • Live ChatEric and his team are happy to answer your questions specifically about Ask.com. If your question is not specifically about Ask.com, please close this chat window and contact the company responsible for the product or service you're wondering about.