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Q&A Community Help

Have a question about our community guidelines and policies? Or simply trying to figure out the best way to get the most out of connecting with fellow Ask.com users in our growing Q&A community? We've got you covered.

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What are the Ask.com Q&A Community Guidelines?

Relevant Questions
Post questions that others can really answer. Your actual question needs to be a question, like "What's the best route to drive from Florida to New Jersey?" rather than a statement ("Best route from Florida to New Jersey) or a search query ("Directions Florida to New Jersey"). Also avoid questions that basically nobody could possibly know the answer to, such as “Does he like me?,” “Will I get a puppy for my birthday?,” or “Am I pregnant?” We could guess the answers all day long, but we'd rather focus on delivering useful, fact-based answers.

Avoid Poll/Survey Questions

Please refrain from posting chatty or "I'm bored" questions, such this vs. that, yes/no, and “What’s your favorite…” questions. That being said, we will allow questions of a survey nature when there's potential value in them for future reference, such as a question seeking buying advice ("Would you rather have a Canon Digital Rebel or a Nikon D30?") or some other question that may be a poll/survey, but has long-term value for others to gain.

Relevant/On-topic Answers
Answers must be relevant and helpful. Don’t be off-topic, posting random thoughts and views. If you don’t know the answer, skip it. If you happen to disagree with a point of view expressed in the question, don't argue it in the guise of an answer. The same goes for comments under an answer - you may not happen to agree with a point of view, but please don't argue about it. Just move on to a different question. 

The Final Word on Questions and Answers
Yes, we know it's difficult to come up with one black-and-white set of guidelines and rules to live by. That's why we have an army of awesome Community Moderators who make judgment calls all day long based on the above guidelines, and sometimes the right decision in the best interests of our Community means removing a question or answer. It's not because they don't like you. 

Personal Information and Privacy
Your safety is very important to us and posting personally identifying information can be very dangerous. Do not post personal information about yourself or anyone else. This includes, but is not limited to:
•    Home addresses, phone numbers or email addresses
•    Social security numbers
•    Full birth date (dd/mm/yy)
•    Instant Message (IM), Skype handle, etc.    

Bullying, Harassment and Stalking
Stalking other users for any reason and posting anything foul, hurtful, inflammatory, threatening, or embarrassing; including name calling is prohibited. Don't do it. If you see someone else doing it, use the "Report" button below the offensive content to bring it to the attention of our Community Moderators.

Hate Speech
Attacking or making derogatory comments about a person or group based on their race, ethnicity, national origin, religion, sex, gender, sexual orientation, disability or medical condition  is prohibited. If you see someone else doing it, use the "Report" button below the offensive content to bring it to the attention of our Community Moderators.

Forcing Views and Beliefs
While many questions require factual answers, there are others that benefit from individual opinions. Personal opinions are certainly welcome, but belligerently or systematically forcing your own views or beliefs on others is not. If you see someone else doing it, use the "Report" button below the offensive content to bring it to the attention of our Community Moderators.

Profanity and Adult Content
While sexual health questions are welcome, explicit content is not. Use proper terminology. Slang is inappropriate and profanity is prohibited.

Age Requirements
United States federal law requires you to be 13 or older to use the Ask Q&A Community (or any other online community headquartered in the USA, as Ask is). Anyone who we determine to be under 13 will have his or her account terminated and their questions and answers removed from the site. This is in compliance with the law.

Homework Help
We provide a forum for you to get help with your homework, but it's for the sake of asking for help figuring out how to do your own homework. Don't post questions directly off your homework, and do not ask people to do your homework for you. 

Spelling & Grammar
We don’t expect you to be an English scholar, but we do ask that you use proper formatting, grammar, and spelling. All caps and text speak are hard to read and understand and shouldn’t be used here. In addition, as the Ask Community is intended for North American audiences, English is the language we ask everyone to use.

Respect the Law & Others’ Intellectual Property
Do not ask about or give instructions on how to commit illegal acts or harm to others. And don’t copy/paste answers of others or from other websites.   

Advertising and Spam
Don't post links or other references to your online store. Do not spam the site with any unwanted, private, promotional, or repetitive messages.

Inappropriate Usernames and Images
Usernames and images that contain or imply anything vulgar, promote drugs or illegal activities are prohibited. If you see someone else with either or both, use the "Report" button on the person's profile page to bring it to the attention of our Community Moderators.

Report Inappropriate Content
If you see something on Ask that you believe violates our guidelines, please click the "Report" buttom so a Community Moderator can review it. Reporting content does not guarantee that it will be removed from the site, but it does guarantee that it will be reviewed. If you wish to no longer see content from a particular category, you may block the category from your view in your Settings.

General Information
Ask reserves the right to remove from the site, at any time and in its sole discretion, any undesired content posted by its members. Ask can also terminate accounts and block the use of the site and its services by repeat offenders or those who knowingly and purposefully post inappropriate content. This includes anyone found using multiple accounts to exploit features, or in a manner that is disruptive to the community.

Community Moderators
Ask Moderators are active and vocal participants inside and outside of Ask, spurring conversations, listening, informing, connecting, and generally making the Ask community a great place. Keeping the Ask community a clean and inviting place for questions and answers is a top priority. While the Community Moderators do enforce the community guidelines, they are also here to help make your experience within the community as awesome as possible.

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Topic Information
  • Topic #: 30015-93
  • Date Created: 08/29/2012
  • Last Modified Since: 04/15/2015
  • Viewed: 153732