Welcome to the Ask.com Help Center

At Ask.com, our millions of users are our friends - that means it's our duty to provide the best answers possible. If you're having trouble finding answers, help is here. After all, isn't that what friends are for? Get started by choosing the Ask.com product above, or feel free to browse the most popular topics below.

Q&A Community – A Message to Our Users

As you may have heard, Ask.com will no longer offer the Q&A Community feature or mobile app as of July 1, 2015. There’s no action required of you at this time, but if you have questions, please visit our detailed FAQ for more information on this change.

We hope you will continue to come to Ask.com when curiosity piques and you’re looking for an answer, and follow us along our journey of building out Ask as a premier publisher of the best Q&A content out there!

Take me back to the Q&A Community

Mobile App – A Message to Our Users

As you may have heard, Ask.com will no longer offer the Q&A Community feature or mobile app as of July 1, 2015. There’s no action required of you at this time, but if you have questions, please visit our detailed FAQ for more information on this change.

We hope you will continue to come to Ask.com when curiosity piques and you’re looking for an answer, and follow us along our journey of building out Ask as a premier publisher of the best Q&A content out there!

Take me back to the Q&A Community

Ask Toolbar Help

Need help figuring out how to best use - or remove - our browser toolbar? Have no fear, help is just a click away.

How do I close my account with the Ask.com Q&A Community?

We're sorry to see you go! But if it's time for a break, use a web browser to log in to your account and go to the Settings page. On the left side, click 'Your Account' and scroll down to 'Delete My Account' at the bottom of the page. Please note that although your account is closed, all your contributions to the Ask.com community will remain intact. It will not be possible to start a new account with your same email address, so if you decide at some point to return to the Ask.com community, let us know via an email to help (at) ask.com, and your account can be reopened.

Note: For security reasons, mobile app users must also use a web browser and follow the above instructions to close an account. To begin, go to www.ask.com and click "Sign In" in the upper right corner of the page; enter your email address and Ask.com password, and then follow the steps above.

For additional help with account closure, please get in touch with Eric.

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Topic Information
  • Topic #: 30015-68
  • Date Created: 08/29/2012
  • Last Modified Since: 12/03/2012
  • Viewed: 10448