Welcome to the Ask.com Help Center

At Ask.com, our millions of users are our friends - that means it's our duty to provide the best answers possible. If you're having trouble finding answers, help is here. After all, isn't that what friends are for? Get started by choosing the Ask.com product above, or feel free to browse the most popular topics below.

Q&A Community Help

Have a question about our community guidelines and policies? Or simply trying to figure out the best way to get the most out of connecting with fellow Ask.com users in our growing Q&A community? We've got you covered.

Mobile App Help

Have a burning question while on the go? Ask.com's mobile apps for iOS and Android are the perfect way to get the answers you need, any time, any place. And we're here to make sure these apps are working, well, perfectly. Let's get started.

Ask Toolbar Help

Need help figuring out how to best use - or remove - our browser toolbar? Have no fear, help is just a click away.

How do I close my account with the Ask.com Q&A Community?

We're sorry to see you go! But if it's time for a break, use a web browser to log in to your account and go to the Settings page. On the left side, click 'Your Account' and scroll down to 'Delete My Account' at the bottom of the page. Please note that although your account is closed, all your contributions to the Ask.com community will remain intact. It will not be possible to start a new account with your same email address, so if you decide at some point to return to the Ask.com community, let us know via an email to help (at) ask.com, and your account can be reopened.

Note: For security reasons, mobile app users must also use a web browser and follow the above instructions to close an account. To begin, go to www.ask.com and click "Sign In" in the upper right corner of the page; enter your email address and Ask.com password, and then follow the steps above.

For additional help with account closure, please get in touch with Eric.

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Topic Information
  • Topic #: 30015-68
  • Date Created: 08/29/2012
  • Last Modified Since: 12/03/2012
  • Viewed: 10366